Returns and Exchanges
We stand behind our orders and will always make it right. Here is some information regarding our return and exchange policy.
At Markful, your satisfaction matters to us. We take pride in the quality of our products and guarantee them against manufacturing defects. If you receive an item that isn’t up to our standards, simply reach out to our customer support team—we’ll walk you through the next steps to make it right.
Important Note on Returns:
Because most of our products are custom-made just for you, we’re not able to accept returns or exchanges for customization errors. That said, we never want you to feel stuck with a product you’re unhappy with. If you have any concerns about your order, please connect with our support team. We’ll review your situation and work together to find the best possible solution.
Incorrect or Damaged Orders
- If you receive the wrong items or someone else’s order by mistake, please contact us right away so we can correct the issue quickly.
- If your order arrives damaged, please email us at info@markful.com with clear photos of the damage so our team can review and help resolve the situation.
Important Note on Returns:
Because most of our products are custom-made just for you, we’re not able to accept returns or exchanges for customization errors. That said, we never want you to feel stuck with a product you’re unhappy with. If you have any concerns about your order, please connect with our support team. We’ll review your situation and work together to find the best possible solution.