This article describes how to request product and design changes in your shop to make sure you and your company have it exactly how you need it.
Your shop is YOUR SHOP.
When we send you a notification of your Company’s Shop Launch, our first goal is to ensure that we have everything the way you and your team wants it.
We encourage you (and other decision makers on your team) to click through the provided link and make sure that the company colors, branding, and desired products are all accurately reflected. You have control over what designs and products are available for ordering with your branding, so just let us know what needs updating.
How to request changes:
To request changes to your shop, simply reply to the notification email and our Shop Team will queue up your request and provide a turnaround time. Or, email our Account Management Team (am@markful.com) and they can assist you.
Adding/Removing Product Categories: The main product categories in your shop (Business Cards, Signs, Name Badges, Apparel, etc.) can be turned on or off in your shop.
Adding/Removing/Altering Product Designs or Templates: Unless you specifically requested us to adhere to provided brand guidelines, you may have some templates or designs that you won’t use or may complicate the ordering process for your team. We are happy to change or remove them for you, so just let us know which ones.
If you have specific product designs you’d like us to make available in your Shop, just send over the PSD, AI or Editable PDF and our team will templatize it for easy ordering.
If there’s anything else you’d like to see in your shop, just let us know.